Impact of teleworking during COVID-19 of stress and job satisfaction for college students

The widespread outbreak of the Coronavirus (COVID-19) engulfed the United States and other countries across the world. This pandemic imposed restrictions which demanded a large majority of the population to telework, to close schools, and to close child-care facilities. One of the primary benefits of teleworking was the autonomy. However, the pandemic has now created an environment where the boundary of work and home are difficult to define. College students working from home during the pandemic are now faced with the responsibility of monitoring the virtual learning of their school-age children. his study was developed from the theoretical base of Gajendran and Harrison's mediation model and the theoretical framework of Zedeck's work-life spillover theory. This study explored the perceived stress and job satisfaction during the COVID-19 pandemic of 60 college students who worked from home and college students that did not work from home and those that had parenting responsibilities. This quantitative research examined if there were an interaction effect of the work status and parenting responsibilities with perceived stress and job satisfaction. The participants completed an online survey including the Perceived Stress Survey and the Minnesota Satisfaction Questionnaire. The results revealed that stress or job satisfaction of college students working during the pandemic were not impacted by their work status or their parenting responsibilities. The results of this study may be important for positive social change in that organizations may benefit from a better understanding of how work environment may influence job stress and job satisfaction. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

DIGITISATION of the CHARITY SECTOR: UNRAVELLING the TENSIONS of the DIGITAL VERSUS the REALITY

Due to Covid-19, many charities have had to rapidly adapt their face-to-face services and transition to using digital platforms. This digitisation of services has led to the concept of Digitally Enhanced Advanced Services (DEAS), a model of servitisation applied in the manufacturing sector, being discussed in relation to the charity sector. This paper examines the applicability of DEAS to the charity sector. It explores how trust, resilience and privacy are addressed in co-creating digital platforms as well as the sustainability of digital services. Using the Refugee Council Children's Section as a case study, a mixed methods approach was applied including data mining, participant observation, and semi-structured interviews with 10 practitioners and service users. Findings show that there exists a tension between the digital and the reality in the charity sector: digital services increase access to service users in remote areas but digital poverty and illiteracy remain significant obstacles for digital servitisation. Resilience and adaptability have enabled the charity sector to operate inside the tension between the digital and reality. The adoption of DEAS in the charity sector will be dependent upon maximising opportunities, implementing changes, and overcoming barriers. © 2021 Institution of Engineering and Technology. All rights reserved.